RETURN & EXCHANGE POLICY

We want you to be completely satisfied with your purchase from Usagi Crafts. If for any reason you are not, we offer a hassle-free return and exchange policy. If you would like to return or exchange an item, please contact us within 14 days of receiving your order. Items must be returned in their original packaging and in new, unused condition. We will refund the purchase price, minus shipping costs, or exchange the item for another product of equal value. If you have any questions about our return and exchange policy, please contact us. We are always happy to help!